Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Boom Casino: [solved] account locked

Topic created on 11th Feb. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,361
ralf2111
Boomcasiono has after I had made a win (2000 euros) the amount of 500, - paid out without Verefizierung.
i have then continued to play without verefizieren. On 7.2.21 then suddenly came the message the account would be blocked because of too much
Login attempts. At the same time there was a message from Google that there was a data breach and my password was published. Thereupon I tried to change my password at Boom, so clicked the link got the message I would receive a mail to change password.
This mail did not arrive.
So I contacted the support and should then verefizieren, that worked then also. But I still could not log in.
Got again and again the statement my password is reset and I get a mail to perform.
This mail does not arrive and I can not reset my password.
It remains with the error in the registration and I have no access to my account. After all 3000.- Euro on it.

This post has been translated automatically

Iknowyou
Experienced
Have you asked in the chat if they can send you a link from support?
Sometimes the password resets go crazy. But many supports have the option to send the link manually
Alternatively try another browser or device

And very stupid question: Have you told the support that you have not received any mail?

This post has been translated automatically

ralf2111
has been clarified in exactly this way. thank you

This post has been translated automatically

Julian
Elite
Since the problem has been solved by the thread creator in the meantime, I will close the thread.

This thread was closed

This post has been translated automatically

Hot Topics5th Nov. 2024 at 04:37 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately