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Boom Casino: [solved] account locked

Topic created on 11th Feb. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,366
ralf2111

[solved] account locked

11th Feb. 2021, at 07:28 am CET#1
0 Likes

Nobody has liked this post so far
Boomcasiono has after I had made a win (2000 euros) the amount of 500, - paid out without Verefizierung.
i have then continued to play without verefizieren. On 7.2.21 then suddenly came the message the account would be blocked because of too much
Login attempts. At the same time there was a message from Google that there was a data breach and my password was published. Thereupon I tried to change my password at Boom, so clicked the link got the message I would receive a mail to change password.
This mail did not arrive.
So I contacted the support and should then verefizieren, that worked then also. But I still could not log in.
Got again and again the statement my password is reset and I get a mail to perform.
This mail does not arrive and I can not reset my password.
It remains with the error in the registration and I have no access to my account. After all 3000.- Euro on it.

This post has been translated automatically

Iknowyou
Experienced

[solved] account locked

11th Feb. 2021, at 09:27 am CET#2
1 Like

Liked this post: Anonym
Have you asked in the chat if they can send you a link from support?
Sometimes the password resets go crazy. But many supports have the option to send the link manually
Alternatively try another browser or device

And very stupid question: Have you told the support that you have not received any mail?

This post has been translated automatically

ralf2111

[solved] account locked

11th Feb. 2021, at 10:22 pm CET#3
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Nobody has liked this post so far
has been clarified in exactly this way. thank you

This post has been translated automatically

Julian
Elite

[solved] account locked

11th Feb. 2021, at 10:38 pm CET#4
0 Likes

Nobody has liked this post so far
Since the problem has been solved by the thread creator in the meantime, I will close the thread.

This thread was closed

This post has been translated automatically

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