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Boom Casino: Help !!! First everything great even with payouts - now no money received!!!

Topic created on 16th Feb. 2021 | Page: 1 of 2 | Answers: 12 | Views: 5,688
Emi13

Help !!! First everything great even with payouts - now no money received!!!

16th Feb. 2021, at 04:50 pm CET#1
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Hello,

i have a problem with boomcasino. I have registered there, successfully verified and already received some wins, went very quickly. But now for a few days nothing works, waiting for 4 withdrawals and I am put off every day with the words I should have patience, the support will be in touch. But nothing happens. Slowly it is enough for me! Who has similar problems? What can you do?

This post has been translated automatically

Falke
Expert

Help !!! First everything great even with payouts - now no money received!!!

16th Feb. 2021, at 11:12 pm CET#2
1 Like

Liked this post: Avatar von moody moody
Emi13 wrote on 02/16/2021 at 16:50: Hello,

i have a problem at boomcasino. I have registered there, successfully verified and also already received some wins, went quite quickly. But now for a few days nothing works, waiting for 4 payouts and I am put off every day with the words I should have patience, the support will get back to me. But nothing happens. Slowly it is enough for me! Who has similar problems? What can you do?

In the future, play at casinos where it is known that there are never problems

Mostly casinos that have funny names like BoomBang, Spaaaasiiiinooo, Cowabanga Casino are also usually the casinos where problems occur.

So, wait and see, hope for the money and play somewhere else in the future.

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XxxGamerXxx
Amateur

Help !!! First everything great even with payouts - now no money received!!!

16th Feb. 2021, at 11:21 pm CET#3
2 Likes

Liked this post: Anonym, Avatar von Emi13 Emi13
so i deposited a total of 2.8 in the casino and cashed out 14k.

And with the withdrawal I also thought where is the money. But you have to be really patient at the casino what withdrawal concerns. Sometimes I got ne payout after 5 hours and sometimes after 3 days.

They also always write in the chat the higher the amount the longer it took

But the coal I always got, you do not have to worry
However, I also played the last time 2 weeks ago may be that something has changed

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gamble1
Icon

Help !!! First everything great even with payouts - now no money received!!!

17th Feb. 2021, at 02:52 am CET#4
1 Like

Liked this post: Avatar von Emi13 Emi13
Your money you will get only it is real with some casinos so that you have to bring a lot of patience

Boom can go fast or take a long time

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Emi13

Help !!! First everything great even with payouts - now no money received!!!

17th Feb. 2021, at 08:27 am CET#5
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XxxGamerXxx wrote on 02/16/2021 at 23:21: so I deposited in the casino a total of 2.8 and cashed out 14k.

And when I cashed out I also thought where is the money. But you have to be really patient at the casino what payout concerns. Sometimes I got ne payout after 5 hours and sometimes after 3 days.

They also always write in the chat the higher the amount the longer it took

But the coal I always got, you do not have to worry
However, I also played the last time 2 weeks ago may be that something has changed

Thanks for your message. I'm currently waiting for my money for 1 week and I'm only put off. Was it the same for you?

This post has been translated automatically

gamble1
Icon

Help !!! First everything great even with payouts - now no money received!!!

17th Feb. 2021, at 10:16 am CET#6
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Emi13 wrote on 02/17/2021 at 08:27 AM
Thank you for your message. However, I am currently waiting for my money for 1 week and I am only put off. Was it the same for you guys?

Well that can be under circumstances already times so if it is not a permanent condition you can usually overlook it because it can simply take longer that is just so

I would wait patiently in your place and if nothing changes until the end of the week calmly ask again at the support there is usually also one or the other of the short times on the phone and the thing is done

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Emi13

Help !!! First everything great even with payouts - now no money received!!!

18th Feb. 2021, at 02:29 pm CET#7
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gamble1 wrote on 17.02.2021 at 10:16 clock
Well that can be under circumstances already times so if it is not a permanent condition you can usually overlook it because it can simply take longer that is just so

I would wait patiently in your place and if nothing changes until the end of the week calmly ask again at the support there is usually also one or the other of the short times on the phone and the thing is done

I can't imagine that anyone here makes a phone call. They don't do anything anymore, on the contrary they just strangle you and you should have patience. Very very sad. If you would say takes up to 1 week okay, I would understand. But today is day 8 and so far nothing heard how it goes on. Only one email is with the finance department and is being investigated where the money went from the payment provider. Sorry, several payouts and none arrives, with all the same error 😉 Not quite understandable

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Quippie
Amateur

Help !!! First everything great even with payouts - now no money received!!!

3rd Mar. 2021, at 08:36 pm CET#8
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I'm curious to see how long it takes for me. I think that it depends on how much you pay out, as with many. Who has ne high sum to the payout, with which one hopes narürlich that is canceled
What is extremely funny, I have about 30 hours ago a payout split into four 4-digit amounts. In addition, then in the evening again 4x 3-digit (440, 450, 490, 600) pay out and shortly thereafter again 4-digit. The 440 and the 490 euros were processed within 3 hours. Interesting to observe that one writes in the support that much is going on, but neither the oldest nor the most recent goes through, but any arbitrarily in the middle

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btssultan
Experienced

Help !!! First everything great even with payouts - now no money received!!!

4th Mar. 2021, at 03:11 pm CET#9
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Should not really be a problem, Hero Gaming Limited operates among others:



  • Boom Casino

  • Simple Casino

  • Speedy (Bet, Lotto) - Casino

  • Casino Heroes



actually all brands, so Speedy and Simple, which pay out very quickly via Trustly, for example (a few minutes).

Boom and the others, I have not tried yet. However, all brands of it are probably run independently, so it runs a bit differently internally.


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meise

Help !!! First everything great even with payouts - now no money received!!!

5th Mar. 2021, at 07:32 pm CET#10
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Emi13 wrote on 02/16/2021 at 16:50: Hello,

i have a problem at boomcasino. I have registered there, successfully verified and also already received some wins, went quite quickly. But now for a few days nothing works, waiting for 4 payouts and I am put off every day with the words I should have patience, the support will get back to me. But nothing happens. Slowly it is enough for me! Who has similar problems? What can you do?

Hello,


so with me it looks the same. Currently I am waiting for a week for two payouts . A slightly larger over 8.5k and one over 1k.
It always means only. Congratulations. It takes time because there is so much going on at the moment. Quick question to Emi 13: did you get your money in the meantime?

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