Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

BluVegas: [solved] Bluvegas delays payout of €500

Topic created on 06th Dec. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,151
daydreaming
Visitor

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 10:16 am CET#1
0 Likes

Nobody has liked this post so far
Dear Gamblejoe Team,

unfortunately my quite good experiences with support and payout regarding Bluvegas are not confirmed in this case.

On 1.12.21 at 0 o'clock I requested a payout of 500€. Normally, previously withdrawals went through in 1-2 days maximum. I'm also not yet at 2000€ deposits, which is probably why you don't need Verification (I sent anyway).
Now until today (6.12.) the withdrawal is still shown as "in progress". I could still cancel it, which would be recently "facilitated" by a button directly on the main site.

I have written to the support 3 times. The statements diverge: "The management still has to confirm..." "An email was sent to the payment department, they will get back to me..." "I should be patient...". In the terms and conditions, a processing time of 48 hours is promised.

While playing I got free spins from missions from time to time, but had no bet higher than 1€, no bonus buys and no locked games played. No Deposit bonus used, deposited normally and without any bonuses.

Hope you can help me there!

Thanks a lot and greetings,
Christian

This post has been translated automatically

Caro
Expert

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 10:36 am CET#2
0 Likes

Nobody has liked this post so far
Hi Christian

i have written you a message via Communicator. Greetings Caro

This post has been translated automatically

daydreaming
Visitor

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 02:17 pm CET#3
0 Likes

Nobody has liked this post so far
The payment just arrived! Thank you for "making pressure"

This post has been translated automatically

Caro
Expert

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 02:24 pm CET#4
0 Likes

Nobody has liked this post so far
After Christian has successfully received his payout, I will close the thread and mark it as solved.

This thread was closed

This post has been translated automatically

Hot Topics5th Nov. 2024 at 04:47 am CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately