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BluVegas: [solved] Bluvegas delays payout of €500

Topic created on 06th Dec. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,210
daydreaming
Visitor

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 10:16 am CET#1
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Dear Gamblejoe Team,

unfortunately my quite good experiences with support and payout regarding Bluvegas are not confirmed in this case.

On 1.12.21 at 0 o'clock I requested a payout of 500€. Normally, previously withdrawals went through in 1-2 days maximum. I'm also not yet at 2000€ deposits, which is probably why you don't need Verification (I sent anyway).
Now until today (6.12.) the withdrawal is still shown as "in progress". I could still cancel it, which would be recently "facilitated" by a button directly on the main site.

I have written to the support 3 times. The statements diverge: "The management still has to confirm..." "An email was sent to the payment department, they will get back to me..." "I should be patient...". In the terms and conditions, a processing time of 48 hours is promised.

While playing I got free spins from missions from time to time, but had no bet higher than 1€, no bonus buys and no locked games played. No Deposit bonus used, deposited normally and without any bonuses.

Hope you can help me there!

Thanks a lot and greetings,
Christian

This post has been translated automatically

Caro
Expert

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 10:36 am CET#2
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Hi Christian

i have written you a message via Communicator. Greetings Caro

This post has been translated automatically

daydreaming
Visitor

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 02:17 pm CET#3
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The payment just arrived! Thank you for "making pressure"

This post has been translated automatically

Caro
Expert

[solved] Bluvegas delays payout of €500

6th Dec. 2021, at 02:24 pm CET#4
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After Christian has successfully received his payout, I will close the thread and mark it as solved.

This thread was closed

This post has been translated automatically

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