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BluVegas: [solved] Bluvegas cancels payment of 800€

Topic created on 14th Nov. 2021 | Page: 1 of 1 | Answers: 5 | Views: 1,642
MS303
Rookie

[solved] Bluvegas cancels payment of 800€

14th Nov. 2021, at 06:01 pm CET#1
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Good evening Gamblejoe team and users,

i need your help please.

I deposited yesterday 100€ at BluVegas Casino with a bonus of 25%. To convert this bonus I had to play a total of almost 5000€. I was able to wager this bonus successfully (which was a real struggle). I then requested a withdrawal and went to sleep, the next day I received an email that my withdrawal of 800€ was canceled and will not be paid out because I would have violated the terms and conditions. I have not even played a higher bet than 2€, yet my win was canceled. I have once bought free spins but never played higher than 2€.

Can you possibly help me?


Thanks a lot

This post has been translated automatically

Pneumatic
Top Member

[solved] Bluvegas cancels payment of 800€

14th Nov. 2021, at 06:18 pm CET#2
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Marcowenner2209 wrote on 11/14/2021 at 18:01: Good evening Gamblejoe team and users,

i need your help please.

I deposited yesterday 100€ at BluVegas Casino with a bonus of 25%. To convert this bonus I had to play a total of almost 5000€. I was able to wager this bonus successfully (which was a real struggle). I then requested a withdrawal and went to sleep, the next day I received an email that my withdrawal of 800€ was canceled and will not be paid out because I would have violated the terms and conditions. I have not even played a higher bet than 2€, yet my win was canceled. I have once bought free spins but never played higher than 2€.

Can you possibly help me?


Thanks a lot


Moin,

You bought free spins? There you have it actually, this is prohibited with Bonus money

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garfield68
Elite

[solved] Bluvegas cancels payment of 800€

14th Nov. 2021, at 06:19 pm CET#3
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Nobody has liked this post so far
Marcowenner2209 wrote on 11/14/2021 at 18:01: Good evening Gamblejoe team and users,

i need your help please.

I deposited yesterday 100€ at BluVegas Casino with a bonus of 25%. To convert this bonus I had to play a total of almost 5000€. I was able to wager this bonus successfully (which was a real struggle). I then requested a withdrawal and went to sleep, the next day I received an email that my withdrawal of 800€ was canceled and will not be paid out because I would have violated the terms and conditions. I have not even played a higher bet than 2€, yet my win was canceled. I have once bought free spins but never played higher than 2€.

Can you possibly help me?


Thanks a lot


"I have once bought free spins but never played higher than 2€". that was your mistake. something like that is usually forbidden everywhere with bonus. now you can at most hope that they might refund your deposit.

This post has been translated automatically

supermode
Expert

[solved] Bluvegas cancels payment of 800€

15th Nov. 2021, at 03:42 pm CET#4
1 Like

Liked this post: Anonym
The Deposit on a bonus buy is not 2€ if you buy at 2€ but 200€ if you buy a 100x bonus (often at Pragmatic)

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Anonym

[solved] Bluvegas cancels payment of 800€

15th Nov. 2021, at 04:10 pm CET#5
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supermode wrote on 15.11.2021 at 15:42: The Einastz at a Bonus Buy is not 2€ if you buy on 2€ but 200€ if you buy a 100x Bonus (often at Pragmatic)

That's exactly how it is. Therefore rather never play with bonus, brings in the end mostly only problems

This post has been translated automatically

Caro
Expert

[solved] Bluvegas cancels payment of 800€

17th Nov. 2021, at 08:07 am CET#6
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Unfortunately, I can not help the TE in this case, because he has made a bonus buy. It is important that when you claim a bonus, you should always read the bonus conditions very carefully. The purchase of FS, certain slots or even a bet of more than 5 EUR are not allowed and lead to a violation of the bonus conditions. The casino then has the right to cancel all wins and in the best case you get your Deposit back.

This topic has been closed

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