Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

BluVegas: [solved] BluVegas tries to cheat with all means at the bonus

Topic created on 01st Aug. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,150
ren812
Rookie

[solved] BluVegas tries to cheat with all means at the bonus

1st Aug. 2022, at 05:52 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello
My complaint is against the BluVegas Casino. namely, I got an advertising mail in which a Deposit bonus of 200% + 100 free spins with a minimum deposit of 20 € stood. after depositing the 20 €, it was suddenly said that the minimum deposit was 25 € and I would therefore have no right to this bonus. after a long back and forth with the support in chat, I then still received the bonus. After I had played a few rounds I looked at the state of my wagering and found that they have given me a wagering ×70 instead of the bonus specified ×35. Again wrote to support, but they said only that they can not change anything because my balance would otherwise sink to 0 € and alternative they did not want to compensate for their mistake...

With best regards
René

Edit by Caro: the screenshot of the chat was removed due to personal data

This post has been translated automatically

Falko
Icon

[solved] BluVegas tries to cheat with all means at the bonus

1st Aug. 2022, at 07:19 pm CEST#2
0 Likes

Nobody has liked this post so far
And what happened to the 100 free spins, did you at least get them ?

This post has been translated automatically

ren812
Rookie

[solved] BluVegas tries to cheat with all means at the bonus

1st Aug. 2022, at 09:23 pm CEST#3
0 Likes

Nobody has liked this post so far
The free games are still open but what I get there for a wagering on it the good lady somehow did not want to tell me...

This post has been translated automatically

Anonym

[solved] BluVegas tries to cheat with all means at the bonus

1st Aug. 2022, at 09:58 pm CEST#4
0 Likes

Nobody has liked this post so far
I always say, playing with bonus is almost always crap

This post has been translated automatically

Freakz0id
Experienced

[solved] BluVegas tries to cheat with all means at the bonus

1st Aug. 2022, at 09:58 pm CEST#5
0 Likes

Nobody has liked this post so far
These strange offers I had also already by mail and then in the account nüscht ...

In addition, they also offer Deposit options that they ultimately do not have 🙄

This post has been translated automatically

Caro
Expert

[solved] BluVegas tries to cheat with all means at the bonus

2nd Aug. 2022, at 12:38 pm CEST#6
0 Likes

Nobody has liked this post so far
Have just been able to clarify it with ren812 and the manager. The manager has apologized for the mistake and has credited the user a bonus of 10 € (35x wagering). Better than nothing, that's what ren812 thinks So the topic can be closed.

This topic was closed

This post has been translated automatically

Hot Topics21st Nov. 2024 at 07:26 pm CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately