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BluVegas: BluVegas has seized money and continues to refuse

Topic created on 06th Dec. 2022 | Page: 1 of 2 | Answers: 11 | Views: 2,010
Shakurmakur

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 02:59 pm CET#1
0 Likes

Nobody has liked this post so far
Hello, I deposited 25€ at BluVegas and claimed the 200% bonus, so was then at the start with 75€. I was at some point on just under 800 €, have written with the live support and asked again and again how much I have to play around until I can withdraw. So I played on and on. At some point it was then according to support exactly 1.20 and my balance stood at 1400.00 €. Played the 1,20€ and pressed payout. Of course, they sent me a rejection and canceled my money because I violated the terms and conditions
I have previously read the Bonus terms and conditions and it was given alone only that the maximum stake PER SPIN is 5€
There I then bought a few times free spins for 112,50€ and it said that PRO SPIN 1,50€ are bet. In the conditions, it is only about the maximum bet per spin! Have written several times with the support and also explained that it does not go so. It must be clearly deposited in the conditions that it is prohibited to buy free spins or purchased free spins also apply as a maximum bet. But it simply says maximum 5€ per spin
So I have done nothing wrong?
What is not deposited or prescribed, you can not do right? Likewise, I was then simply credited my start of 25 € and that's it. Why do you not even get a part of it? I have also invested and then suddenly everything is gone?
I am desperate 😩

This post has been translated automatically

Anonym

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 03:22 pm CET#2
0 Likes

Nobody has liked this post so far
You bought free spins for €112.50 and it said €1.50 bet per spin?
What game did you buy them on?

This post has been translated automatically

upola
Legend

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 03:48 pm CET#3
2 Likes

Liked this post: Anonym, Avatar von mowolum mowolum
I don't think so, it is forbidden to buy FS with a bonus in any casino

This post has been translated automatically

Anonym

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 03:54 pm CET#4
0 Likes

Nobody has liked this post so far

upola wrote on 06.12.2022 at 15:48: I don't think so, it is forbidden to buy FS with a bonus in any casino

I think so too...

This post has been translated automatically

frapi07
Elite

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 04:16 pm CET#5
1 Like

Liked this post: Anonym
Shakurmakur wrote on 06.12.2022 at 14:59: Hello, I deposited 25€ at BluVegas and claimed the 200% bonus, so was then at the start with 75€. I was at some point on just under 800€, wrote with the live support and asked every now and then how much I have to play around until I can withdraw. So I played on and on. At some point it was then according to support exactly 1.20 and my balance stood at 1400.00 €. Played the 1,20€ and pressed payout. Of course, they sent me a rejection and canceled my money because I violated the terms and conditions
I have previously read the Bonus terms and conditions and it was given alone only that the maximum stake PER SPIN is 5€
There I then bought a few times free spins for 112,50€ and it said that PRO SPIN 1,50€ are bet. In the conditions it is only about the maximum bet per spin! Have written several times with the support and also explained that it does not go so. It must be clearly deposited in the conditions that it is prohibited to buy free spins or purchased free spins also apply as a maximum bet. But it simply says maximum €5 per spin
So I have done nothing wrong?
What is not deposited or prescribed, you can not do right? Likewise, I was then simply credited my start of 25 € and that's it. Why do you not even get a part of it? I have also invested and then suddenly everything is gone?
I am desperate 😩

Unfortunately, the bonus purchase is counted as a spin. In itself it makes sense somewhere, you bet with one click 112,50€ and not 5€ or less. On the other hand, the free spins in the bonus are worth 1,50€ and not 112,50€. If the support does not cooperate, you will have little chance of success. Gamblejoe can not help you much here. They can only help you if you are not guilty of anything and in itself it is known (if you read a little into the subject) that casinos are very finicky about Bonuses and punish even minor violations.

This post has been translated automatically

DieWunderharke5000
Top Member

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 04:58 pm CET#6
2 Likes

Liked this post: Anonym, Avatar von KaCkvOgL KaCkvOgL
I'm afraid you won't have a chance there either. The following can be found in the rules:

2.11. the stake size on any game with a "bonus buy" or "feature buy" option will count as the total cost of the spin, not the stake or value of the game round the feature or bonus is played at. For example, Money Train at €1 stake, the bonus buy is 80x (€80) so the bet size for this round would be €80.

This post has been translated automatically

Anonym

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 05:11 pm CET#7
2 Likes

Liked this post: Anonym, Avatar von Max_Bet Max_Bet

Shakurmakur wrote on 06.12.2022 at 14:59: Hello, I deposited 25€ at BluVegas and claimed the 200% bonus, so was then at the start with 75€. I was at some point on just under 800€, wrote with the live support and asked every now and then how much I have to play around until I can withdraw. So I played on and on. At some point it was then according to support exactly 1.20 and my balance stood at 1400.00 €. Played the 1,20€ and pressed payout. Of course, they sent me a rejection and canceled my money because I violated the terms and conditions
I have previously read the Bonus terms and conditions and it was given alone only that the maximum stake PER SPIN is 5€
There I then bought a few times free spins for 112,50€ and it said that PRO SPIN 1,50€ are bet. In the conditions it is only about the maximum bet per spin! Have written several times with the support and also explained that it does not go so. It must be clearly deposited in the conditions that it is prohibited to buy free spins or purchased free spins also apply as a maximum bet. But it simply says maximum 5€ per spin
So I have done nothing wrong?
What is not deposited or prescribed, you can not do right? Likewise, I was then simply credited my start of 25 € and that's it. Why do you not even get a part of it? I have also invested and then suddenly everything is gone?
I am desperate 😩

The 25€ are by the way only accommodating credited again; and nen part of it you do not get because you have violated the bonus rules, have just read again, the casino is right.


If this already plunges you into deep despair, then take my advice: Pay out the 25€ and check off the gambling for you.

This post has been translated automatically

garfield68
Elite

BluVegas has seized money and continues to refuse

6th Dec. 2022, at 05:57 pm CET#8
2 Likes

Liked this post: Anonym, Avatar von mowolum mowolum
you have bought free spins with Bonus money, and that is normally forbidden in every casino

This post has been translated automatically

gamble1
Icon

BluVegas has seized money and continues to refuse

7th Dec. 2022, at 01:07 am CET#9
1 Like

Liked this post: Anonym

Shakurmakur wrote on 06.12.2022 at 14:59: Hello, I deposited 25€ at BluVegas and claimed the 200% bonus, so was then at the start with 75€. I was at some point on just under 800€, wrote with the live support and asked every now and then how much I have to play around until I can withdraw. So I played on and on. At some point it was then according to support exactly 1.20 and my balance stood at 1400.00 €. Played the 1,20€ and pressed payout. Of course, they sent me a rejection and canceled my money because I violated the terms and conditions
I have previously read the Bonus terms and conditions and it was given alone only that the maximum stake PER SPIN is 5€
There I then bought a few times free spins for 112,50€ and it said that PRO SPIN 1,50€ are bet. In the conditions, it is only about the maximum bet per spin! Have written several times with the support and also explained that it does not go so. It must be clearly deposited in the conditions that it is prohibited to buy free spins or purchased free spins also apply as a maximum bet. But it simply says maximum 5€ per spin
So I have done nothing wrong?
What is not deposited or prescribed, you can not do right? Likewise, I was then simply credited my start of 25 € and that's it. Why do you not even get a part of it? I have also invested and then suddenly everything is gone?
I am desperate 😩

If you spend 112,50 also exactly this sum contributes to the progress of the bonus and exactly there is the limit of 5 € set you may not turn over more than 5 € with any spin

This post has been translated automatically

KaCkvOgL
Amateur

BluVegas has seized money and continues to refuse

7th Dec. 2022, at 06:03 am CET#10
0 Likes

Nobody has liked this post so far
It is also "1" spin. An expensive spin, but guaranteed to go into the free spins. It plays out the same way, you pay the money and see directly afterwards a roll rotation which then just bring the free spins. Take it with a grain of salt. 😉🙃

This post has been translated automatically

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