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BluVegas: [solved] BluVegas delays payout

Topic created on 20th Dec. 2022 | Page: 1 of 1 | Answers: 4 | Views: 994
T0uchTheSky
Elite
Hello and Merry Christmas

Maybe someone can help me from GambleJoe team.

On 13.12. I have deposited at BluVegas 30 euros with 100% bonus, unfortunately won nothing. But I have reached a place under 30 in the Tournament of the slot Provider YGGDRASIl and won 250 euros. On 15.12 I then got the prize money of 250 euros and have that paid out immediately and unfortunately not received until today. I am fully verified there and had previously had several payouts, even amounts around 500 euros and have always received that 1 day later.

I have also been 2 times in the Live Chat, I was always told, the responsible department has already checked the payout and I will soon get the money, quote from the live chat yesterday :

"Alice:
Thank you so much for waiting, I already escalate your case with the relevant team, the withdrawal request is already being
checked by the relevant team, they will contact you soon with the status of your withdrawal"


I have to mention briefly, I often play at the casinos of the Gammix group and have never had a problem, the payouts I have usually always received 1 day later.

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Julian
Elite
Hey T0chTheSky,
I will write to you via Communicator

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T0uchTheSky
Elite
The money is finally here today, thanks Julian, here can be closed

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T0uchTheSky
Elite
P.s. Actually never had any problem with the casinos from the Gammix Group, only this month 2 times because of the Tournament winnings from YGGDRASIl.

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Caro
Expert
The thread was forgotten to close.

This thread was closed

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