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BluVegas: Bluevegas, unserious?

Topic created on 13th Sep. 2021 | Page: 1 of 2 | Answers: 13 | Views: 3,690
Gollub7923
Rookie

Bluevegas, unserious?

13th Sep. 2021, at 05:18 pm CEST#1
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Hello
For me the casino is not serious.
I have eongezahlt, received a bonus and fulfilled the turnover requirements. Win about 8000 euros, payout of 1500 euros I have requested.
Thereupon came u. A. Mail.
Games that can not be played with bonus are blocked at reputable casinos for playing until the turnover is fulfilled.
Here is the nivht the case, one has created a possibility not to have to pay out wins.
Legally certainly in order, but for me a reason to avoid this casino and also to warn against it.
Too bad, the game offer is eigentich super.


Hello,
We are writing to you regarding your withdrawal request of 1,500.00EUR.
Please note that it was declined.
There was a breach in Terms and Conditions while you were playing with the bonus, however, due to the high amount which you won, we are waiting for the approval of casino management.
Thank you for your patience and we'll let you know as soon as possible about any updates.
Kind regards,
BluVegas Cashier

Gollub7923

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Gollub7923
Rookie

Bluevegas, unserious?

13th Sep. 2021, at 05:43 pm CEST#2
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It should also be mentioned that the customer service is disastrous

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Gollub7923
Rookie

Bluevegas, unserious?

13th Sep. 2021, at 05:45 pm CEST#3
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There is now also no decision of the Managment, no one has simply canceled everything. This is what customer care looks like at Bluevegas. So fingers away from this casino!

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domi2103
Rookie

Bluevegas, unserious?

13th Sep. 2021, at 08:42 pm CEST#4
1 Like

Liked this post: Avatar von Gollub7923 Gollub7923
Hi, very annoying the whole thing.

This casino and also the other casinos of this group are known to punish such violations directly. Goodwill know in such a case, unfortunately, not. If you do not violate the terms, but they pay out.

You probably have to write it off as a lesson. You're not the first person to experience something like this. In the past it was normal. There were blocked games at the fewest casinos.
The bonus conditions actually always list the blocked games. You have to read them! Always!

Can understand your anger but. Many games are in my opinion, exactly for this reason on this list. The one or other player just falls into such a trap.


If you play there with bonus, you can win a maximum of only 5000 euros. Is also in the terms and is often overlooked or not read at all!

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Gollub7923
Rookie

Bluevegas, unserious?

13th Sep. 2021, at 09:00 pm CEST#5
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Thank you for the answer, as mentioned is the rechtlch certainly everything in order. The amount is annoying, but since I have only used 100 euros is also to get over. But the service or customer service is grottenschlecht. Since there are in my opinion just better casinos.
I will stick to that. It should also be noted that the gammix group operates more casinos, which I will also avoid

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domi2103
Rookie

Bluevegas, unserious?

13th Sep. 2021, at 10:22 pm CEST#6
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There are certainly better and more reputable casinos. But for the German player, they are rare due to regulation. Gammix is probably one of the bigger profiteers of the whole thing, because they do not regulate anything so far, have a good range of games and have a proper license.

Some casinos of the group have terms that are really unfair to the player, and this is of course not on the big banners, but at the bottom somewhere in the terms. I find such business practices also very questionable. I think actually the licensor would have to make clear specifications.

Especially newcomers often fall on their noses.



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MariLane
Amateur

Bluevegas, unserious?

14th Sep. 2021, at 06:45 pm CEST#7
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I would prefer to avoid bluevegas as well.

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bigbig
Experienced

Bluevegas, unserious?

15th Sep. 2021, at 09:23 am CEST#8
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Be careful with these casinos, my credit card was hacked. Got the notice a few days ago from Visa.

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Gollub7923
Rookie

Bluevegas, unserious?

15th Sep. 2021, at 10:05 am CEST#9
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The group currently operates the following casinos:
Rant
Scatters
Vegadream
Crazeplay
Cashimashi
Sugar
Locowin
7Gods


Please avoid all.

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MariLane
Amateur

Bluevegas, unserious?

15th Sep. 2021, at 01:49 pm CEST#10
1 Like

Liked this post: Avatar von Max_Bet Max_Bet
Gollub7923 wrote on 15.09.2021 at 10:05: Currently the group operates the following casinos:
Rant
Scatters
Vegadream
Crazeplay
Cashimashi
Sugar
Locowin
7Gods


Please avoid all.

Crazeplay always pays out full fast, why should you avoid them ?
Cashimashi has also always paid out...

What are you talking about ?

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