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Betsson: [solved] Has refused payout of winnings 4 times already

Topic created on 18th May. 2019 | Page: 1 of 1 | Answers: 8 | Views: 2,034
Blackforest

[solved] Has refused payout of winnings 4 times already

18th May. 2019, at 08:34 pm CEST#1
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I deposited at betson via Sofort banking and won 200 €. As a withdrawal option I was offered only Paypal. I wat very surprised when it said the day after: payout rejected. And this already 4 times. After various contacts with the help chat
it was claimed that PayPal had refused to accept the money. The help person at Paypal claims that there was never a request from betson and my account is perfectly fine. I sent a copy of this chat to the help at betson, who forwarded this to the billing department.
The answer came today at noon: I would like to talk to the help chat paypal again, an absolute cheek. I do not know why they do not give me another
Money payout possibility gives, one simply does not want to pay out. I do not know how I can still defend myself

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Cenk228
Amateur

[solved] Has refused payout of winnings 4 times already

18th May. 2019, at 08:40 pm CEST#2
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If you deposited immediately, you should be able to withdraw the amount by bank transfer.

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Dutch78
Expert

[solved] Has refused payout of winnings 4 times already

18th May. 2019, at 08:55 pm CEST#3
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You have just deposited a higher total amount via PayPal than with Sofort.
So that the circles are closed, you can probably only pay out with Paypal for the time being.

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Timo0510
Top Member

[solved] Has refused payout of winnings 4 times already

18th May. 2019, at 09:51 pm CEST#4
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Videoslots has done something similar for me, only other payment methods. They know exactly that PayPal is no longer allowed to process payments to OC's.

The Paypal and SÜ are both your accounts and not by chance buddy, family etc?

If everything is as stated above, go to CM and open a complain / PAB against Betsson.dann comes momentum in the matter....

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Blackforest

[solved] Has refused payout of winnings 4 times already

21st May. 2019, at 04:13 pm CEST#5
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Hello Timo
Where can I get in touch, CM?
I am new here and do not know me yet so from
Greetings
Blackforest

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Blackforest

[solved] Has refused payout of winnings 4 times already

21st May. 2019, at 04:22 pm CEST#6
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-- Message was removed by a moderator due to double posting --

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Julian
Elite

[solved] Has refused payout of winnings 4 times already

21st May. 2019, at 04:27 pm CEST#7
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Hello Blackforest,

I will write to the manager and get back to you later via Communicator.

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Blackforest

[solved] Has refused payout of winnings 4 times already

28th May. 2019, at 02:43 pm CEST#8
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Payment has finally worked after a long back and forth

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Julian
Elite

[solved] Has refused payout of winnings 4 times already

28th May. 2019, at 02:55 pm CEST#9
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Since the problem has been solved and the thread creator has received his money, I will close the topic.

This topic was closed

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