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Betsson: Betsson a new tactic to cheat someone out of a payout?

Topic created on 16th Oct. 2019 | Page: 1 of 6 | Answers: 59 | Views: 11,108
DrPepper
Amateur

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 02:33 pm CEST#2
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Hello dear Gamblejoe community!

I would just like to tell my case. Last week I made a proper Deposit at Betsson and requested a payout in the amount of 800€ via Paypal. The next day the withdrawal was still not processed and I turned to the live chat. The Live Chat said that it can sometimes take a little longer and I should be patient a little longer. Then I asked why no bank transfer is possible for my account, but the employee could not explain it and said that he asks in the relevant department and I should be patient. After about 15 minutes I got the answer that the bank transfer is now available for me and I can cancel the withdrawal quietly and make my withdrawal via the bank. When I then canceled everything, I noticed that I still can not make a bank transfer. So I contacted the live chat again and he said he can not explain this again and he will contact me by e-mail when he has contacted the department. So the cancelled money was now all the time on my Betsson account. Then suddenly a few hours later I get an email that I can not make a bank withdrawal, but must first make a PayPal transfer.Of course I have continued to play during the time and even further deposited and the money was gone. I find it really a cheek... First I make a payout via Paypal, then I am told that I can also pay out by bank transfer, then after I have canceled I am told that I should pay out first via Paypal?
Had the employee told me that I must first pay out via Paypal, I would not have canceled the payment at all and would have had the money on my account? Thus, it was an absolute misinformation that was given to me
I had contacted Betsson and asked them to refund me at least a part, because if I had been informed that I can not pay out via bank but only via Paypal, I would never have canceled this withdrawal! After several days I got an email from the same employee (Alex) with whom I had previously spoken and he said he would have informed me right about the payout and that they do not want to refund anything. Thereupon I am again in the live chat and have the employee Alex again demanded. In the conversation he said that I had never contacted him again after I noticed that the bank transfer does not work and said he had done absolutely nothing wrong. He also said that I had contacted him only after I received the e-mail which is absolutely not true! In the conversation he absolutely twisted the facts and played dumb... I asked him to please send me the transcript... the conversation was very funny. Since he twisted the facts and portrayed me as a "liar", I said that as soon as anything is missing from the transcripts, I will immediately turn to the authorities. Do employees have the possibility to delete transcripts or parts of them? When I asked him in the conversation to say something about the point when he said that I can cancel my withdrawal and pay out via bank transfer, he skillfully avoided this point and just said" Alex : I can see that you contacted us in the chat regarding your withdrawal only after you received the e-mail. This means that you have already been informed about the distribution of the payouts."

This is absolute bullshit what he wrote he is skillfully twisting the facts!
I even said in the chat that he should credit me nen bonus of 50 € and the matter would be clarified for me. No, he has been absolutely stubborn.

What do you think about it, maybe someone has closer contacts to the people? Of course I gambled away the money, but it would never have come to this if the employee had not said to me that I can cancel the withdrawal quietly and then make a bank payment. Sorry for the confusion in the text I am a bit excited and in rage.


Best regards

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x****Y

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 02:39 pm CEST#1
3 Likes

Liked this post: Anonym, P****n, Avatar von sippi sippi
it is indeed stupid that the supporter has given you false information, but you have gambled away the money yourself, no one forced you to do so. If you had won something with the stonierte payout, would never have been made by you a fuss

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DrPepper
Amateur

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 02:52 pm CEST#3
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Seniorfips wrote on 16.10.2019 at 14:39: is indeed stupid run that the supporter has given you false information, however, you have gambled away the money itself, it forced you no one. Had you still won something with the stonierte payout, would never have been made by you a fuss

Of course, but I would also never have canceled the payout if I had received correct information. So that means casinos are now allowed to allow themselves any misinformation and if it is not true then just has the customer then just bad luck? I think that is not right and would have hoped at least with a small compensation, but that the employee is completely stubborn and knows the entire blame from himself... He even said that he would have informed me correctly about the payouts laughable.

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upola
Legend

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 02:55 pm CEST#4
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You should already have a little self-discipline.

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Begbie
Elite

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 02:57 pm CEST#5
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Seniorfips wrote on 10/16/2019 at 2:39 pm: however you gambled the money away yourself

this.
really how low can you sink then so nen thread to open. facepalm³

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chriss1808
Experienced

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 02:59 pm CEST#6
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so if this should be a new tactic of Betsson then it seems to work at least with you is annoying but my opinion is also my own fault
draw a lesson from it!

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Quippie
Amateur

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 03:06 pm CEST#7
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Had a similar problem. However, it was with me so that I no longer had a PayPal account. I deposited with MuchBetter, but they only wanted to pay out to Paypal because of the payment cycle. After eternally long discussions and mails I finally managed it. Since I have previously also very happy to cancel, I now rigorously set myself after payout always a stake limit or prescribe ne cool-off phase. As soon as you're away from the computer for five minutes, your head becomes clearer

I understand your paragraph, you feel stalled, but in your case you will definitely have no chance. It's annoying, but as already mentioned, the casino can't be held responsible for your lack of self-discipline. Had you waited until today, then Paypal would have settled anyway

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Anonym

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 03:19 pm CEST#8
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I'm waiting patiently for Lapalingo to come out of the woodwork with the Verification and payout. So that I do not gamble away the coal, I have set a limit and good. Goes with Betsson certainly also.

That you now want to charge someone else the blame that YOU alone gambled away the money, is already a strong piece. When will people stand up to their mistakes and admit that they alone have made the mess?

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DrPepper
Amateur

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 03:21 pm CEST#9
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Some answers under the thread are really first class.

Gambling addicts write here something about self-discipline.... God you are really something better .

Begbie, really how low can you sink to post such provocative comments. I asked people for their opinion who are interested in the topic... you are not so please refrain from your unnecessary comments. merci

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DrPepper
Amateur

Betsson a new tactic to cheat someone out of a payout?

16th Oct. 2019, at 03:24 pm CEST#10
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Totoro wrote on 16.10.2019 at 15:19: I'm waiting patiently for the Lapalingo with the Verification and payout from the hip comes. So that I do not gamble the coal, I have set a limit and is good. Goes with Betsson certainly also.

That you now want to charge someone else the blame that YOU alone gambled away the money, is already a strong piece. When will people stand up to their mistakes and admit that they alone have made the mess?

So if a casino employee says to you "Hey, you can cancel this payout and pay out by bank" and you realize that this is not so then is my fault? Really a strong piece that people always think they would be what better but you are not. You go one off when you see people who do something wrong to move you then in a good light more is not. What are here just for people in the forum on the road...

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