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Betsafe: [solved] FRAUD Betsafe does not pay win

Topic created on 11th May. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,647
FFulda

[solved] FRAUD Betsafe does not pay win

11th May. 2020, at 11:48 pm CEST#1
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Hello I signed up through gamblejoe 2 weeks ago at Betsafe and deposited 250€ with welcome bonus.

I was lucky and was able to withdraw 1196€.


1 day later my withdrawal was canceled on demand it is called because of point 12.1 in terms and conditions

But I have not had a multiaccount or the like. I have also played under 5€ stake and no prohibited game.

Can anyone help me please what can I do Bet Safe will not pay

This post has been translated automatically

masstube
Experienced

[solved] FRAUD Betsafe does not pay win

12th May. 2020, at 12:13 am CEST#2
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FFulda wrote on 11.05.2020 at 23:48: Hello I signed up through gamblejoe 2 weeks ago at Betsafe and deposited 250€ with welcome bonus.

I was lucky and was able to withdraw 1196€.


1 day later my withdrawal was canceled on demand Heisst it because of point 12.1 in AGBs

But I have not had a multiaccount or the like. I have also played under 5€ stake and no prohibited game.

Can anyone help me please what can I do Bet Safe does not want to pay

12.1 is with them only once bonus per household/IP

Standard question has who from your family played there?
Otherwise we had the topic already times hard to prove the opposite if the casinos think up there something
Must help you someone from the team here

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FFulda

[solved] FRAUD Betsafe does not pay win

12th May. 2020, at 12:20 am CEST#3
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masstube wrote on 12/05/2020 at 00:13 PM
12.1 is with them only once bonus per household/IP

Standard question has who in your family played there?
Otherwise we had the topic yes already times difficult to prove the opposite if the casinos think up something there
Does someone from the team here have to help you

No, that is completely impossible.
That's why I just can't understand why they refuse my win.
Can you do anything against it?

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masstube
Experienced

[solved] FRAUD Betsafe does not pay win

12th May. 2020, at 12:33 am CEST#4
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FFulda wrote on 12.05.2020 at 00:20
No that is completely out of the question.
That's why I just can't understand why they refuse my win.
Is there anything you can do about it?

As I said, contact Caro from the forum. This IP bullshit is just that no one what exactly can prove

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FFulda

[solved] FRAUD Betsafe does not pay win

12th May. 2020, at 02:00 pm CEST#5
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masstube wrote on 12.05.2020 at 00:33
As said times with Caro from the forum contact. This IP bullshit is just that no one what exactly can prove

How do I do that?
Can someone please help me?

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garfield68
Elite

[solved] FRAUD Betsafe does not pay win

12th May. 2020, at 03:35 pm CEST#6
1 Like

Liked this post: Avatar von Herr_D Herr_D
just write to caro via comunikator,she will surely help you.

This post has been translated automatically

Caro
Expert

[solved] FRAUD Betsafe does not pay win

14th May. 2020, at 04:09 pm CEST#7
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Betsafe has just confirmed that the player has violated the T&C point 12.1. This was also already explained to the player in detail by the support.

This topic was closed

This post has been translated automatically

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