Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Betsafe: [solved] FRAUD Betsafe does not pay win

Topic created on 11th May. 2020 | Page: 1 of 1 | Answers: 6 | Views: 1,629
FFulda
Hello I signed up through gamblejoe 2 weeks ago at Betsafe and deposited 250€ with welcome bonus.

I was lucky and was able to withdraw 1196€.


1 day later my withdrawal was canceled on demand it is called because of point 12.1 in terms and conditions

But I have not had a multiaccount or the like. I have also played under 5€ stake and no prohibited game.

Can anyone help me please what can I do Bet Safe will not pay

This post has been translated automatically

masstube
Experienced
FFulda wrote on 11.05.2020 at 23:48: Hello I signed up through gamblejoe 2 weeks ago at Betsafe and deposited 250€ with welcome bonus.

I was lucky and was able to withdraw 1196€.


1 day later my withdrawal was canceled on demand Heisst it because of point 12.1 in AGBs

But I have not had a multiaccount or the like. I have also played under 5€ stake and no prohibited game.

Can anyone help me please what can I do Bet Safe does not want to pay

12.1 is with them only once bonus per household/IP

Standard question has who from your family played there?
Otherwise we had the topic already times hard to prove the opposite if the casinos think up there something
Must help you someone from the team here

This post has been translated automatically

FFulda
masstube wrote on 12/05/2020 at 00:13 PM
12.1 is with them only once bonus per household/IP

Standard question has who in your family played there?
Otherwise we had the topic yes already times difficult to prove the opposite if the casinos think up something there
Does someone from the team here have to help you

No, that is completely impossible.
That's why I just can't understand why they refuse my win.
Can you do anything against it?

This post has been translated automatically

masstube
Experienced
FFulda wrote on 12.05.2020 at 00:20
No that is completely out of the question.
That's why I just can't understand why they refuse my win.
Is there anything you can do about it?

As I said, contact Caro from the forum. This IP bullshit is just that no one what exactly can prove

This post has been translated automatically

FFulda
masstube wrote on 12.05.2020 at 00:33
As said times with Caro from the forum contact. This IP bullshit is just that no one what exactly can prove

How do I do that?
Can someone please help me?

This post has been translated automatically

garfield68
Elite
just write to caro via comunikator,she will surely help you.

This post has been translated automatically

Caro
Expert
Betsafe has just confirmed that the player has violated the T&C point 12.1. This was also already explained to the player in detail by the support.

This topic was closed

This post has been translated automatically

Hot Topics5th Nov. 2024 at 11:52 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately