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Bet365: Problems with bet365 payout

Topic created on 12th Jul. 2019 | Page: 1 of 2 | Answers: 17 | Views: 10,045
Anonym

Problems with bet365 payout

12th Jul. 2019, at 09:00 pm CEST#1
1 Like

Liked this post: Anonym
Hello all,

I would like to share my problem with Bet365 a month ago.

About 1 month ago I requested 2 withdrawals at bet365, each amounting to 100,- €. The first payout was at about 07:30 and the 2nd around 22:00.
The first payout by bank transfer arrived on the same day.

After the 2nd withdrawal also by bank transfer after 4 business days did not arrive I contacted the support I was confirmed that also the 2nd bank transfer was processed and a bank transfer can take 1-5 business days and I should still wait

Have then again waited 2 business days and again asked the support this time I was again told that also the 2nd payout was transferred and it can take 1-10 business days
What was at the beginning 1-5 business days was now changed to 1-10 business days.

I had written bet365 that something is not normal, because the bank withdrawals arrived at Bet365 no later than the next business day.

Have then again waited 2 business days and contacted bet365 again

As an answer then came that I should ask my house bank that the problem is definitely not with Bet365.

Have then called my bank and let me confirm that no payment came from Bet365 only the first transfer in the amount of 100, - €.

Meanwhile, I had already written off the money and tried my luck for the last time at Bet365.
This time came a mail from the technical department that the problem is controlled again.

The next day came a mail. It said that it was a technical error and I was transferred the money. The money arrived on the same business day!

I did not want to accept it so and felt fooled and contacted me again with the support
I was offered a 5, - € freebet which I have not accepted.

Will definitely avoid this store.

I have played in the last 4-5 years only at Bet365 (only sports betting).

Be careful where you Deposit your money. A deposit takes only a few minutes and you have to wait 3 weeks because of 100,- € and put that the problem is with the customer or with the bank
If it turns out afterwards that the problem was with them, you offer the customer only 5, - € that they can shove somewhere.

If you do not believe me, I can also publish the entire mail history.

As I said, I will never again deposit at Bet365. From me, this dump gets no more cent!

This post has been translated automatically

Anonym

Problems with bet365 payout

12th Jul. 2019, at 09:05 pm CEST#2
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What I would like to add, I have never had any problems with bet365.

I can not accept that they deal with long-time customers like this.

This post has been translated automatically

Bvb1995
Expert

Problems with bet365 payout

12th Jul. 2019, at 09:53 pm CEST#3
1 Like

Liked this post: Avatar von Skitch22 Skitch22
There can always be problems !

Bet365 is my longest partner whether sports betting or casino

Bet365 is for me the best sports betting site! (casino is also great only choose me a few games but still 1A)

Support payout veriefiezierung everything 1A

As I said I do not believe that Bet365 because of 100 euros makes problems there must be really what went wrong

This post has been translated automatically

Xavi22
Expert

Problems with bet365 payout

12th Jul. 2019, at 09:59 pm CEST#4
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Find the statement from you now also a little strange. Of course, it is not nice that it took so long, but Bet365 is in any case serious. Since it probably came to a breakdown in accounting. I assume that there are only people working.

This post has been translated automatically

Anonym

Problems with bet365 payout

12th Jul. 2019, at 10:27 pm CEST#5
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Xavi22 wrote on 12/07/2019 at 21:59: Find the statement from you now also a little strange. It is of course not nice that it took so long, but Bet365 is in any case serious. There was probably a breakdown in accounting. I assume that there are only people working.

Serious or not

Who only after 2 weeks controlled whether yet what went wrong and you claim every time the money was transferred.
No matter what you think for me is not serious. Who lets a long-time customer/player wait so long is definitely not serious. In my opinion, there are more serious providers who process a complaint / question better and check directly, instead of giving any false information
They don't give me anything either why should I make them richer.
I just wanted to let you know.

This post has been translated automatically

x****Y

Problems with bet365 payout

12th Jul. 2019, at 10:40 pm CEST#6
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i find the reaction exaggerated. they have now made a mistake with a payout. such things happen. you got your money... i had with rizk also once such an experience, where a payout was "overlooked" only after a certain period of time was checked, and me the payout subsequently approved, without ne compensation. should i avoid because of something now rizk, where otherwise the payouts, as with Bet365 work without problems?

This post has been translated automatically

Skitch22
Elite

Problems with bet365 payout

12th Jul. 2019, at 11:05 pm CEST#7
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Nobody has liked this post so far
Bet365 is always very fast with payouts, I often play slots and sports betting there and have never had any problems

This post has been translated automatically

wettibernd
Expert

Problems with bet365 payout

12th Jul. 2019, at 11:37 pm CEST#8
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Where people work, mistakes happen, in this case, you were the one that came across negatively. But the casino has admitted its mistake and somehow also apologized, so do not judge so harshly. Let him who is without sin cast the first stone.

This post has been translated automatically

Anonym

Problems with bet365 payout

13th Jul. 2019, at 12:28 am CEST#9
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wettibernd wrote on 12.07.2019 at 23:37: Where people work, mistakes happen, in this case you were the one that came across negatively. But the casino has admitted his mistake and somehow also apologized, so do not judge so harshly. Let him who is without sin cast the first stone.

You're right was my mistake it was not allowed to come to a payout had to gamble the money right back. Since I have not done so I Bet365 came across negatively

This post has been translated automatically

Dutch78
Expert

Problems with bet365 payout

13th Jul. 2019, at 09:06 am CEST#10
1 Like

Liked this post: Avatar von DiamondDonut DiamondDonut

Hd1988 wrote on 07/13/2019 00:28 PM
You're right was my mistake it was not allowed to come to a payout had to gamble the money right back. Since I have not done so I Bet365 came across negatively


I find good that you admit your mistake.

Seriously, Bet365 is one of the oldest online bookmakers on the market, that they have certainly not managed because they are unserious.
On the contrary, they are considered very trustworthy in my eyes.
Have never had any problems in this regard with the payout, which always went quickly and smoothly.
Should this not be the case in the future, the casino has a margin of trust with me.
You got the money, they found the error and admitted it, what more do you want?
Did you expect different answers from the members?
Draw your own personal conclusions, avoid the Provider and that's it.
Hope for you that your employer is not as superficial as you, not that you are suddenly fired after years of successful cooperation because you did something wrong.

This post has been translated automatically

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