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Bet365: cheated Bet365

Topic created on 27th Nov. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,271
Diamondliviu
Hello, Here I tell you about my bad experience with Bet365, I opened an account to bet on the world cup games 2022, after several while I lost revenue everything went well, the problem occurs when a bet is completed with one euro and a win of 580 goes well, the last game Argentina - Mexico, an hour before the start I receive an autoblocking error (I have not activated it at any time) I ask for help in chat and explain the situation, he tells me that 24 hours must pass but that would not affect my current bet. Minute 90 I want to cash out and it won't let me, it gives me an error regarding my identity after I quit the game and lost all contact with chat and they tell me that I could cash out due to not using autoblocking.

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Andre
Expert
Hello and welcome to our site,

i think I still have problems to understand the problem. Did you want to cash out on the Argentina - Mexico game or is something not working out with a payout? Did you win the 580?

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genrix
Top Member
If I understand this correctly:

accidentally pressed 24h button (also happens to me often, e.g. by pulling down the status bar on my Android: the button is pressed and held "by pulling it down")

If you are locked 24h, you can not make a cashout, that's stupid but correct. You probably got the money though, right? You can always, even locked, pay out. is not a scam.

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Diamondliviu

genrix wrote on 11/27/2022 at 10:37: If I understand correctly:

accidentally pressed 24h button (also happens to me often, e.g. by pulling down the status bar on my Android: the button is pressed and held "by pulling it down")

If you are locked 24h, you can not make a cashout, that's stupid but correct. You probably got the money though, right? You can cashout that anytime, even locked. is not cheating.

Ok but before you start the game because they told me in chat that this would not affect my bet, they have the conversation, they would have to take responsibility, they could have told me that the live payout would not work. and not the bet was lost because there was still one goal missing

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Hidaruma
Top Member

Diamondliviu wrote on 11/27/2022 at 11:37 am

Ok, but before you start the game because they told me in chat that this would not affect my bet, they have the conversation, they would have to take responsibility, they could have told me that the live payout would not work. and not the bet was lost because there was still one goal missing

At night it is colder than outside.

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gamble1
Icon

Diamondliviu wrote on 11/27/2022 at 11:37 am

Ok, but before you start the game because they told me in chat that this would not affect my bet, they have the conversation, they would have to take responsibility, they could have told me that the live payout would not work. and not the bet was lost because there was still one goal missing

Well here is actually everything you can and can not


Once your lock is activated and your request is sent to OASIS, you will not be able to use your account for betting and all other licenses will be notified. You will still be able to log in and withdraw any remaining balance. It will not be possible to reactivate your account for any reason until the full 24 hour period has expired

If you want to cash out now it is still a gambling activity and therefore logically it is not possible so I do not see any fraud here to be honest

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Andre
Expert
Cashout is also stated in the T&Cs that it is a voluntary offer and there is no right to it. I understand your problem, but I'm afraid that you have no chance here.

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