To submit a complaint, click on Community -> Forum. There you will find the category "Casino Complaints" in the lower part. First, select the appropriate casino. All casinos that are listed in our comparison are listed there. Complaints about online casinos that are not listed can be created under the category "#Other casinos".
The GambleJoe-Team (Julian, Sabine and Caro) can be reached almost around the clock. Below the forum you will find our avatars and you can contact us at any time via communicator. As soon as we have read your message, we will be at your side with words and deeds as soon as possible. You can also contact us by email at the following address: info@gamblejoe.com
The GJ Support team can help with the casinos that are listed on our website. Please note that there are also casinos where we do not yet have a direct contact who can help out with GambleJoe complaints.
If this is a casino that has a Maltese license, you can submit a complaint directly to the MGA by filling out the respective form - in the case of unlicensed casinos, on the other hand, there are unfortunately no serious authorities that you can contact.
To report an error message, you must first register with GambleJoe.
Here you can go directly to their profile page and send them a message using our Communicator.
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